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Paperless site surveys with voice to text notetaking

About

Palmer’s has 30 years’ experience of surveying buildings in the East Dorset, South Wiltshire and West Hampshire areas.

Customer

Palmer Surveyors

Industry

Residential

I just couldn’t go back to the old days of working with pen, paper and a Dictaphone. Surveyors need GoReport in their lives!

Summary

Palmers Surveyors specialises in the residential market and is known for producing highly detailed and thorough reports, typically including 100 or more photographs and comprehensive action points.

Customer Need

Before teaming up with GoReport, the process of collating images, data and paper-based notes into a report format was extremely time-consuming. Hours were spent pulling together information from each site visit and typing it up back at the office. Palmer’s wanted to be a ‘heads-up’ surveying company, spending time on site identifying and analysing what could be observed, rather than being heads down making notes.

Measurable Outcome

With GoReport, the only thing Palmer’s Surveyors need to take on a site visit is an ipad. Data can be recorded quickly and notes dictated direct to the device using the integrated voice to text function. The survey software is simple and intuitive to use so data can be recorded quickly and easily and images stored. A fully branded report is published at the click of a button. The huge amount of time saved by using GoReport has increased both efficiency and turnover.

Geoff Palmer, Managing Director of Palmer’s Surveyors, said: “From the outset GoReport has worked as a true business partner. Deployment and implementation of the solution was seamless and back up from the company is superlative. They are a friendly bunch and always very responsive.

“I am a huge advocate of GoReport. Since working with the company I have not only increased efficiency and company turnover, but I am receiving great reviews from my customers on the quality of the reports they are receiving.”

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