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Digitisation Speeds Up Survey Writing and Accelerates Growth

About

Structure Surveys is a specialist structural engineering consultancy carry out inspections of commercial buildings, assets and residential properties.

Customer

Structural Surveys

Industry

Structural

Inspecting and the dictating simultaneously took some getting used to but the voice recognition element of GoReport’s state of the art software is highly intuitive, simple to use and designed specifically for the property sector and busy people like me. Digitisation has enabled rapid growth from me 2 years ago to 11 staff now.

Summary

Structural Surveys designs and inspects a wide range of building structures across most sectors of the built environment. Managing Director Andrew Russell identified the need for an efficient reporting solution to help him process the vast amount of data captured on each project quickly and accurately.

Customer Need

A move to fully digitised reporting was identified as the best way to improve quality and exceed customer expectations, freeing up more time for Andrew to spend developing new business and helping him balance the demands of work and family life. GoReport was able to help Structural Surveys create an effective and flexible digital surveying solution that would produce speedy and professional reports.

Measurable Outcome

Andrew recognised that his customers valued a fast turnaround. GoReport enabled him to provide them with a high quality, aesthetically pleasing report guaranteeing delivery within the next working day of the survey. By delivering a superior service he won more repeat business through recommendation. With less time spend on writing up reports, he also had more time to spend with new customers – and with family.

Andrew said “Inspecting and the dictating simultaneously took some getting used to but the voice recognition element of GoReport’s state of the art software is highly intuitive, simple to use and designed specifically for the property sector and busy people like me.”

He added “Digitisation has enabled rapid growth from me 2 years ago to 11 staff now.”

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