Hampshire residential Chartered Surveying firm, Palmer’s Surveyors Ltd is successfully using GoReport for tailor made building surveys and valuations, which according to Managing Director, Geoff Palmer has resulted in “unprecedented turnover, feedback and accuracy” for the company.
Prior to working with GoReport, Geoff like many other surveyors used traditional methods of pen and paper with a Dictaphone to carry out on-site surveys. He would then spend many hours back in the office collating data, having dictated notes transcribed and typing up reports. Thanks to GoReport he is now able to carry out on-site surveys using just an iPad. Geoff can quickly and easily record specific data describing a property, using a combination of custom and reusable standard phrases. Using GoReport’s ‘automated voice to text’ feature Geoff dictates his notes as he undertakes the survey, safe in the knowledge that they will be automatically transcribed without any further effort. Once connected to the internet all his site data, including photos and sketches is uploaded to the web, where it is formatted ready for review and editing, if needed. When ready, he just clicks ‘Publish’ to produce a professionally branded document in the required format.
Speaking about his experience working with GoReport, Geoff commented: “From the outset GoReport has worked as a true business partner. Deployment and implementation of the solution was seamless and back up from the company is superlative. They are a friendly bunch and always very responsive.”
Geoff goes on to say: “I am a huge advocate of GoReport. Since working with the company I have not only increased efficiency and company turnover, but I am receiving great reviews from my customers on the quality of the reports they are receiving. I just couldn’t go back to the old days of working with pen, paper and a Dictaphone. Surveyors need GoReport in their lives!”
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